Welcome Bonus
Up to $1,500 + 50 Free Spins

Across your first three deposits

Wagering
35× bonus funds (40× free spins)
Min. Deposit
$30 AUD per stage
Max Bet (active bonus)
$7.50 AUD per spin/hand
Bonus Validity
10 days per stage

Contact Slotspalace Casino

If you need help with Slotspalace Casino, contact our support team at support@slotspalacecasino.click. We aim to make it easy to ask questions and resolve account or website issues clearly and efficiently.

Slotspalace Casino operates under a licence from the Curacao Gaming Authority and a licence from the Comoros AOFA (reference ALSI-202411077-FI2), with SSL encryption and independently tested random number generators across the site.

  1. Established2020
  2. OperatorRomix Limited
  3. Games Library7,500+ titles from 60-75 providers
  4. Withdrawal SpeedE-wallets & crypto: 0-1 day; cards: 1-3 days

How to get in touch

For assistance, send an email to support@slotspalacecasino.click. Our support team can review your question and provide general guidance about your account, available services and common website issues. You can contact us about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related queries
  • Bonus terms, eligibility or general promotion questions
  • Technical problems, website errors or difficulties using features
  • Responsible gambling requests, including help with account restrictions or other safer gambling options

Support will usually reply within 24 hours, although response times can vary depending on the nature of your enquiry and the information required to review it.

What to include in your email

To help us understand your enquiry and respond faster, include the account email address or username linked to your account, a short description of the issue, and any relevant dates or transaction details. If the matter involves an error or display problem, attach screenshots where relevant. Please do not send passwords or other sensitive security information in your message.

Use a clear subject line and send one enquiry per message where possible. This helps the support team identify your request and provide the most relevant response.